The Indian Banking Industry is going through a period of intense change where the global trends are affecting the banking business. The global financial crisis of 2008 has proved that India banking sector is robust and resilient. In this cut throat era of cyber age new vistas have been opened up for this sector. The study deals with a comprehensive evaluation of the Indian banks and examines the effect of reforms on the performance of the Indian Banking Industry. It covers the comparative growth, efficiency, productivity and profitability among giants of Indian banking sector i.e. public...

CRM is the buzz word today and most of the service industry is relying on it.CRM is a tool that provides transformation of customer to advocate. Satisfaction,Trust,Commitment, Loyalty etc are a few fundamentals that give extended rating to the service industry. Insurance Sector in India is still in the infant stage especially in CRM. This study will provide an overview of the CRM practices in the insurance industry in India and would give the perspective over the future research on the subject. Different strategies which would be very relevant to the CRM in Insurance Sector in India are...

Partial differential equations are extensively used in science and engineering due to their vast applications. Also, it is included in syllabi of mathematics at graduate and post graduate level i.e. B.Sc., M.Sc., B.Tech., B.Pharma., M.Tech., M.Pharma., M.Phil. etc. New books on the old subjects like "Partial Differential Equation" is always become the matter of criticism. Book emphasizes the need of understanding the typical concepts of Wave, Heat and Laplace Equations as relevant to student learning. Each chapter has been divided into topics which include precise theories and solutions of...

International trading environment is undergoing a rapid transformation. Globalisation of Indian economy is the main thrust of the new Foreign Trade Policy of the Govt. of India. The new FTP takes an integrated view of the overall development of India's foreign trade and essentially provides a roadmap for the development of this sector. The broad aim of the policy is to boost up exports, overcome balance of payment crisis, increase foreign exchange reserves along with national income, potential for employment generation and international competitiveness. The study examines the issue of...