Terry and Yvonne Connors' life was turned upside down the day their 18-year-old son Ben refused to go to work, for no apparent reason. He was eventually diagnosed with a severe mental illness. And no one would ever look at him in the same way again. Even though, beneath it all, he was the same, easy-going, lovable Ben. It's a moving story of despair and tears. And then hope and laughter. There are the Great Escapes, as Ben slips unseen from hospital and then his carer. The time he catches a train to London, checks into a posh hotel, and enjoys a bowl of fruit and a hot bath before his bank...