Experience Disaster focuses on how emerging social web tools provide researchers and practitioners with new opportunities to address disaster communication and information design for participatory cultures. Both groups, however, currently lack research toolkits for tracing participant networks across systems; there is little understanding of how to design not just for individual social web sites, but how to design across multiple systems. Given the volatile political and ecological climate we are currently living in, the practicality of understanding how people communicate during disasters...

Rhetoric is a natural choice for UX work.”

—Jakob Nielsen, Nielsen Norman Group, author of Designing Web Usability: The Practice of Simplicity

“I really like the definition of experience architecture. As Potts and Salvo write in their introduction, ‘experience architecture requires that we understand ecosystems of activity, rather than simply considering single-task scenarios.’”

—Donald Norman, Nielsen Norman Group, author of The Design of Everyday Things

Rhetoric and Experience...