Department of transportation (DOT) projects in the U.S. are plagued by issues resulting from poor contract administration performance. Some of the most pronounced issues include construction disputes and litigation, failure rate of contractors, contractor misconduct and false claims, and the ability to staff projects properly. This study investigated the relationship between contract administration practices and contract administration performance, and reports on the dimensions and profile of when, what, where, why, and how general contractors practice contract administration on federal and...