Have you ever argued with someone over an insignificant issue or found yourself reacting defensively? Have you ever felt emotionally manipulated ? Welcome to the club. Emotional reactivity is a universal phenomenon. We all experience it. It can occur with our children, our spouses, our boss, or anyone we interact with. During times of emotional reactivity, the reasonable side of our mind is overwhelmed by emotion. Rational communication is replaced by unconscious emotional communication. You want to act reasonably, but instead you say or do things you regret. Emotions usually occur between...