Authors Ronald and Candace-Lynn Buckley describe a step-by-step process for Mistake Proofing the entire business, including the factory (manufacturing) and the office (backroom), that can be used to create a very efficient error-free organization, able to compete with the best of companies globally. To illustrate this process, the authors draw on their experience and share their real life challenges in describing situations that everyone can relate to, find relevant, interesting and useful. They explore in detail vital topics necessary for developing and executing an effective Mistake...