This book takes a look at public library services research that serves the poor, homeless, unemployed, and other underrepresented customers in a period of global budgetary constraints. Also, this work makes an attempt to determine perceptions, in an objective manner, if library professionals in relation to the needs and desires of the underrepresented customers mentioned above. There are several selected public libraries as well as public service programs that are outlined in the section that dolly in on previous research on the subject. To be sure, the states of New York, Michigan,...