This research contributes to the bodies of knowledge in the general management, knowledge management, project management, network analysis, and system dynamics disciplines. The primary contribution is the proof of a holistic business methodology that elicits the capacity of an organisation to engage effectively in its activities, particularly within project-program and project-portfolio environments. The methodology, which I have called Business Network Analysis, bridges the instrumental and social action management discourses to help managers mobilise and leverage knowledge assets, and to...