Evidence indicate that Small and medium enterprises (less than 250 employees) are "the life blood of modern economies". However, globalisation of markets, the liberalisation of trade, deregulation, and the knowledge economy, are all interrelated phenomena which pose new challenges to small and medium enterprises (SMEs). Employees leave, customers come and go, and their knowledge leaves with them. This knowledge drain costs time, money and customers for the organisations. Hence, adopting knowledge capture strategies in SMEs will help to identify and disseminate knowledge of employees and...
Evidence indicate that Small and medium enterprises (less than 250 employees) are "the life blood of modern economies". However, globalisation of mark...