ISO was found most significant measure as it had appreciably affected all the parameters except inventory level of finished goods, R&D activity, lead time of R&D, total production cost, cost due to customer complaints and cost due to rework. Quality Circles was found the second most important measure as it had significant impact on inventory levels of raw materials, R&D activity, lead time of R&D, total production cost, cost due to customer complaints, cost due to rework/re-inspection, and performance of the suppliers. 5S, suggestion schemes and workers participation were found least...
ISO was found most significant measure as it had appreciably affected all the parameters except inventory level of finished goods, R&D activity, lead ...
