In the last decade, PSS (Product/Service System) emerged as a new effective business model in aiding manufacturers to significantly increase productivity and customers satisfaction, whilst minimizing environmental impact. PSS contributes drastically to the development of an innovative transaction trend, in which rather than just providing physical products separately, industrial companies are focusing on integrated service offers and customers need fulfillment. However, to implement PSS successfully, manufacturers have to overcome many challenges and uncertainties. The uncertainties in...
In the last decade, PSS (Product/Service System) emerged as a new effective business model in aiding manufacturers to significantly increase productiv...