This is an era of tough competition, a time when virtually each company is trying to endure the tough market environment by strategic use of resources to lure the customers. The entire marketing operation is aimed at profit maximization at the expense of consuming people. Malpractices are pervading the market. According to estimates Indian consumers are cheated through defective weights and measures to the tune of Rs. 1600 crores a year. This book discusses the increasing ambit and amplitude of the Consumer Protection Act and highlights the present situation and emerging trends in the Indian...