Information technology is at the center of modern life. It supports most day-to-day activities: talking on the phone, getting money from an ATM, or working in the office. Whether for work, commerce, or fun, we interact with computers, networks, and databases -- all sorts of information technology. How does it work? Certainly, technological advances helped create this world. But what keeps it running? The answer is people. These people -- computer system administrators -- are the unsung heroes of the modern age. When we notice them, it is only because something went wrong. Small failures can...
Information technology is at the center of modern life. It supports most day-to-day activities: talking on the phone, getting money from an ATM, or wo...
