Blogs, Facebook, Twitter, LinkedIn, YouTube...?
If you run a small business, you may be confused about some of these tools, and unsure of how to use them to "get the word out" about your products and services. Or perhaps you think social media is just a passing fad - a trivial form of entertainment for teens and adolescents.
In truth, social media sites are changing the manner in which people search for (and find) the products and services they want - and this fact is dramatically affecting the ways that businesses (including your competitors) communicate with clients and customers....