This book is for business managers and leaders facing big decisions about software. Read this before you call the salespeople, vendors, and consulting companies. Sometimes an organization wants software for more than just the common tasks like internet browsing, documents, and email - software that will enable it to step up to the next level of business activity, efficiency, and productivity: to automate and expedite a key process, or create a new process; to facilitate collaboration; to connect data with data, people with data, or people with services. Here you don't just install a...