SAP implementations are always a challenge. An enterprise will deploy its top resources, human and infrastructural, towards a SAP implementation--and yet fall short. Why? Simply because it is the nature of the beast. Typically, SAP implementations are large and complex, involving multiple locations, stakeholder groups and business interests. During an implementation, multiple issues can rear their heads. These issues can be functional, technical or financial. Not least, issues are human. Conflicts between project team members and stakeholder groups are often cited as reasons for...