This book is designed to accompany the Introduction to Salesforce for Sales (SPSA-101) class offered by Stony Point. The online class is delivered by a live instructor and is specifically designed to teach sales people the basics of Salesforce. The instructor will focus on the key features a sales person can use to immediately become effective with Salesforce. A student in the class will learn how to manage leads, accounts, contacts and opportunities. In addition, the instructor will show students the basics of activity management and how to utilize Salesforce to effectively review and plan...