This book describes the Occupational Stress in Private Sector Banks of Sri Lanka. Due to the rapid globalization process, the Sri Lankan Banks have started providing many customer friendly services. These services have increased the work burden of the bank employees and caused severe mental stress. The bank authorities have not come forward to address these problems. No branch manager with stress, can satisfy customers at different levels. Research studies were earlier conducted to identify various sources of stress. But there was no attempt to make a detailed study relating to stress among...