Diplomarbeit aus dem Jahr 2004 im Fachbereich Informationswissenschaften, Informationsmanagement, Note: 1,0, FH OO Standort Steyr (PMT, Produktion und Managementtechnik), Sprache: Deutsch, Abstract: The Austrian public health system faces financial troubles for over 20 years. Concerning the quality and the technological standard of the system, it can be considered as one of the best worldwide. This though, and other complex developments, lead to an immense cost pressure situation. The mentioned crisis can especially be observed in the area of public hospitals, where internal processes and...