This practical guide explains consensus-building skills in a way that helps people get what they need from one another while building bridges, not burning them. The book demonstrates its principles through detailed sample dialogues based on situations clergy and church-goers alike can identify with. Parallel commentaries take you inside the speakers' heads to explain their choices and how they worked. "Try This" segments give the reader a chance to practice new ways of thinking and speaking. You'll find yourself using these skills not only in your congregation, but at home, work, anywhere...