"Crash Course in Library Services for Seniors" provides a refreshingly positive approach to working with older adults--one that focuses on the positive effects of aging on patrons, and the many opportunities that libraries can create for themselves by offering top-notch services delivered with a concierge mindset. The book offers page after page of great programming ideas specifically for reaching out to Baby Boomers and older customers--a population that is predicted to double over the next 20 years.

Organized in only six chapters, this easy-to-read book provides practical suggestions...