This book is open access under a CC BY-NC 3.0 IGO license.
This book comprehensively covers topics in knowledge management and competence in strategy development, management techniques, collaboration mechanisms, knowledge sharing and learning, as well as knowledge capture and storage. Presented in accessible "chunks," it includes more than 120 topics that are essential to high-performance organizations. The extensive use of quotes by respected experts juxtaposed with relevant research to counterpoint or lend weight to key concepts; "cheat sheets" that simplify access and reference to...

This book acts as a valuable quick-access resource on the challenges and opportunities that the digital age presents to organizational leadership. Balanced, comprehensive, and thought-provoking, the book will be useful to professionals and practitioners. The book broadly follows a macro, meso, and micro approach to argumentation and is best read from beginning to end. The book synopsizes the historical context of technological revolutions and reflects on first-order results from enhanced use of information and communication technology in organizations; considers second-level impacts from...