In competitive and contested democratic elections, insuring integrity is critical. Evaluating Elections shows why systematic analysis and reporting of election performance is important and how data-driven performance management can be used by election officials to improve elections. The authors outline how performance management systems can function in elections and their benefits for voters, candidates, and political parties. Journalists, election administrators, and even candidates often ask whether recent elections were run well, whether there were problems in the administration of a...

Shocking moments in society create an extraordinary political environment that permits political and opinion changes that are unlikely during times of normal politics. Strong emotions felt by the public during catastrophes even if experienced only vicariously through media coverage are a powerful motivator of public opinion and activism. This is particularly true when emotional reactions coincide with attributing blame to governmental agencies or officials. By examining public opinion during one extraordinary event, the aftermath of Hurricane Katrina, Lonna Rae Atkeson and Cherie D. Maestas...