The material in this handbook will help you to understand tolerant communication -from both sides of the desk. Tolerant communication is a process in which each person intentionally interacts on a social and emotional level with their head and their heart What does it look like to communicate in a tolerant manner? By reading and practicing the activities in this handbook, you will gain tools and skills to communicate in a more tolerant and smarter fashion, whether to individuals and groups or via spoken communications, written communications, and even electronic communications.

maintaining your career health is similar to maintaining your physical health. much like the regular preparation and conditioning athletes use to achieve in their sport, career health includes regular conditioning, practice and learning to evolve and achieve performance, career and lifestyle goals. a healthy career lifestyle establishes behavior habits and a mindset of continuous evolution that requires the intelligent use of your emotional, physical and social self. this tool provides a career health check-up, along with development activities to further condition your strengths and develop...

Two assessments and development guides that provide insight and action plans to understand your workplace engagement values and the degree of passion and performance currently in your present job to "be your potential."

How do smart people achieve greatness with humanity and civility? Being smart relies mostly on IQ, technical or cognitive intelligence. Being SMARTER relies mostly on social and emotional intelligence skills. In Smart2Smarter, gain the seven SMARTER skills every employer wants and every employee needs. Learn to identify, manage and focus emotional energy to build social connections and achieve results. Cynthia Kivland shares her research and wisdom in a practical format that provides the knowledge, tools and actions needed to thrive-not just survive- throughout your career. Bonus Materials...