Whether you are new in the business or want a "back to the basics" refresher, this book will provide you with a complete study guide of all 16 steps of the sale. Every step is explained in detail and includes word tracks to handle objections and closes. Enjoy the benefit of 23 years of experience in one easy to read book. TABLE OF CONTENTS CHAPTER 1-PROMPT AND FRIENDLY GREETING CHAPTER 2-COMMON GROUND AND INFORMATION CHAPTER 3-SELECT A VEHICLE CHAPTER 4-STATIC PRESENTATION CHAPTER 5-DEMONSTRATION RIDE CHAPTER 6-TRIAL CLOSE CHAPTER 7-TRADE APPRAISAL CHAPTER 8-WRITE UP CHAPTER 9-PRESENT THE...
Whether you are new in the business or want a "back to the basics" refresher, this book will provide you with a complete study guide of all 16 steps o...
This book will help train any new salesperson in the retail automotive business. It contains all 16 steps to the sale explained in detail as well as word tracks and examples to overcome objections and to close the sale. This is an excellent training book for all dealerships to have.
This book will help train any new salesperson in the retail automotive business. It contains all 16 steps to the sale explained in detail as well as w...
