Lean is about VALUE ... the creation, delivery and retention of value. In a service business, the delivery of value is very much customer- or client-dependent. The client defines what they see as 'value', not the business. The most successful service businesses understand this very well and spend much time and effort working to better understand their customers and to meet their spoken needs and often unspoken wants. To understand how Lean concepts can be applied to a service business, you need to know a little about Lean Principles, Lean Rules, Lean Questions and Lean Tools. Read on ... LEAN...
Lean is about VALUE ... the creation, delivery and retention of value. In a service business, the delivery of value is very much customer- or client-d...
This book provides a comprehensive historical account of the evolution of Sport and Exercise Psychology research, charting the progression of the field from the early days when well-controlled experimental research was the standard, to the subsequent paradigm war between positivism, post-positivism and constructivism. The book challenges current thinking and makes a plea for a move towards a future in which the accumulation of knowledge is at the core of Sport and Exercise research, rather than simply methods and measurements. The result is a critique not only of exercise and sport...
This book provides a comprehensive historical account of the evolution of Sport and Exercise Psychology research, charting the progression of the f...
