Warranty Data Collection and Analysis deals with warranty data collection and analysis and the problems associated with these activities. The book is a both a research monograph and a handbook for practitioners. As a research monograph, it unifies the literature on warranty data collection and analysis, and presents the important results in an integrated manner. In the process, it highlights topics that require further research. As a handbook, it provides the essential methodology needed by practitioners involved with warranty data collection and analysis, along with extensive references to...

Warranty data is collected during the processing of claims under warranty and analyzing this data allows us to estimate product reliability and the costs of warranty. This book unifies the range of literature on warranty data collection and analysis.