The main purpose of this study was to reveal the current status of software used in the libraries of Lahore, and to identify the prominent features of the software packages, i.e., functions, cost effectiveness, training facility, impact on library services, major differences among various software chosen for the study, explore the satisfaction level of the software users and furnish some suggestions regarding their use. The study was conducted in four phases. In the first phase, a comprehensive review of related literature was conducted to understand technical and theoretical...