Doctoral Thesis / Dissertation from the year 2004 in the subject Computer Science - Commercial Information Technology, grade: A, Vienna University of Technology, 120 entries in the bibliography, language: English, abstract: This thesis examines the relationship of Knowledge Management (KM) and Information Technology (IT) using a holistic view. The first chapter presents definitions of knowledge and KM, discusses related fields to KM and knowledge types, argues what KM activities can be supported by IT, examines areas of IT related to KM, defines the focus of this thesis, and presents...