In increasingly competitive, 'knowledge worker' environments, people working at all levels prize their freedom and resist direction. The challenging job of leading them can often feel like the business of 'herding cats'. Herding Professional Cats offers advice and insights to leaders in the professions about tackling the classic 'cats' dilemma - how to manage intelligent, opinionated, independent and frequently difficult people without losing the competitive edge a professionalised workforce can bring. Herding Professional Cats is a new edition of the authors' 2010 bestselling book Herding...