Newly updated, with three new essays... The ultimate success of any organization in the face of constant change lies in its ability to cultivate, encourage and elicit from its people their best talents, their passion, and an eagerness to apply themselves toward helping achieve their and the organization's common mission. Employee engagement and effective communications, in its many forms, are integral to achieving those ends. This collection of short essays - most of them written over the past couple years and appearing in the author's blog, "Inside the Organization" - have been adapted,...