Integration of processes and supporting IT tools is a key factor for successful Facility Management. After a review of the present situation of Facility Management the author describes an "integrated" process model for the conception, planning and construction processes of facilities, providing integration into the whole life cycle. The target costing method is presented as a means to grant proper conception, planning and construction in accordance with the needs of the investor, the user and the operator. To be able to provide figures for the target costing methodology, a concept for...