If you desire to communicate with honesty and purpose in an enthusiastic and committed manner, Got It delivers. Got It will inspire you to catch Joan Craven's infectious ability to incorporate constructive ideas and common sense guidelines into your dealings with just about anybody, anytime. Her practical and thoughtful approaches to the communication opportunities and challenges that face every one of us - in the workplace or the home - are easy to grasp and implement in our lives. She has demonstrated her mastery of communications by weaving theory, experience and thought-provoking...