Clients talk about working with case managers: "They stick with me through thick and thin, no matter how much I'm using. They don't give up on me." " People need] help with lots of things: legal issues, applying for...tax credits, health issues-it helps to have someone sort it out." "Case managers have to advocate for us with other services." Opioid addiction is on the rise in Ontario, particularly to prescription medications, and methadone maintenance is recognized as an effective treatment. Research shows that involving case managers in clients' addiction treatment leads to improved...