Patient safety and satisfaction are not just passing fads. They are two thirds of what patients expect from their health care system. The Intelligent Nurse was created to help nurses learn the soft skills that will allow them to become more effective providers of care to others, enhance their profession and position themselves for advancement. Starting with the basic skill of communication, The Intelligent Nurse explores the some of the pitfalls that affect both verbal and non-verbal communication. Many patient safety issues are directly related to how we communicate. Often, the overwhelming...
Patient safety and satisfaction are not just passing fads. They are two thirds of what patients expect from their health care system. The Intelligent ...
