“Recommended for anyone who has ever paused to consider the brutalising effects of some of our sealed-door ‘caring’ worlds.” —Paul Sayer, Nursing Standard

“In the tradition of Studs Terkel.” —Andrew Rutherford, Criminal Justice and the Pursuit of Decency

“Dr. Glouberman has done us a good turn in making us look at the contemporary version of the Inferno.” —Times Literary Supplement

“Powerful … a strong re-indictment of our outmoded methods of long-term care.”...