Bridging the gap between theory and practice, this strikingly original analysis of the complex dynamics of high-risk fields demonstrates that teamwork is more important than technical prowess in averting disasters. Thinking through Crisis narrates critical incidents from initiation to resolution in five elegantly constructed case studies: the USS Greenville collision, the Hillsborough football crush, the American Airline flight 587 in-flight breakup, the Bristol Hospital pediatric fatalities, and the US Airways flight 1549 Hudson River landing. Drawing on a variety of theoretical and...