The Grownups' ABCs of Conflict Resolution If you're working with difficult people (who isn't?) or are not getting the results you want in your work or your personal relationships, this book on conflict resolution is for you In The Grownups' ABCs of Conflict Resolution, attorney-author and mediator Victoria Pynchon describes why conflicts arise, what types of people draw conflict to them like a magnet, and how to effectively deal with the disputes that dog our days and trouble our sleep at night. With clear writing, personal stories and humor, Pynchon provides valuable information and insight...