This road map will give confidence to leaders of nonprofit organizations and faith groups facing the unknown with sometimes limited resources. The many examples--of actions which averted calamities and of failures resulting in chaos--are engaging. "When Bad Things Happen to Good Organizations" answers the questions that are often in the backs of the minds of those who lead organizations:
* How do I know this is a crisis?
* Can crises be prevented?
* What do I do when I walk out the door and the media has questions?
* What actions can our board or council take right...