In their definitive new Interlibrary Loan Practices Handbook, editors Weible and Janke clearly explain the complexities of getting materials for patrons from outside the library. This collection presents a complete view of the interlibrary loan (ILL) process, with contributions from all areas of the technical services community, providing - Guidance on how to do ILL efficiently and effectively, with advice on how to be a considerate borrower and lender - Details of preferred staffing and management techniques, showing how best practices can be implemented at any institution - Discussion of...