Universal Usability: Past, Present, and Future surveys the state-of-the-art of human-computer interaction research into the design and development of interfaces that will be easy to use for users of all levels of technical experience ability. Computers are integrated into our daily lives in many ways. Users with all levels of training and education, users with disabilities, the very young and the very mature are using computers for many different tasks. This diversity makes it challenging for information and communication system designers to provide systems which will be easy to use by all,...