With the pressure of time-based competition increasing, and customers demanding faster service, the availability of service parts becomes a critical component of manufacturing and servicing operations. Potentially, the aftermarket service industry may account for 25% of a manufacturer's annual revenue. On the other hand, keeping too many of such spare parts increases operational costs and eats up the bottom line. The challenge is the erratic demand patterns of service parts. Demand commonly is intermittent with some time periods having no demand at all. Forecasting for intermittent demand...

With the pressure of time-based competition increasing, and customers demanding faster service, the availability of service parts becomes a critical component of manufacturing and servicing operations. Potentially, the aftermarket service industry may account for 25% of a manufacturer s annual revenue. On the other hand, keeping too many of such spare parts increases operational costs and eats up the bottom line. The challenge is the erratic demand patterns of service parts. Demand commonly is intermittent with some time periods having no demand at all. Forecasting for intermittent demand...

This volume provides a survey of current research problems and results in humanitarian operations research. Additionally, it discusses existing applications of humanitarian operations research, and considers new research efforts that clearly extend existing research and applications. The book is divided into three sections that provide an overview of the subject, a look at the theory, and an examination of applications.

The overview section presents chapters on modeling approaches and metrics to evaluate nonprofit operations; chief findings of fieldwork research in disaster response...