During the last two decades we have seen a tremendous development within the computer and communication industry. The ever increasing density on silicon, the increasing transmission speeds on fiber based systems as well as twisted pairs, the revolutionary development in the wireless area and of course the Internet have all led to many opportunities for new service developments. It is interesting to note that the last time this conference was held three years ago, the Web really did not fully exist. We are now ready to face new interesting challenges. It is an utmost importance for the...