The Leader's Guide to Coaching & Mentoring is a highly practical handbook that helps managers get the most out of their people. It includes grounded advice on the practicalities of both coaching and mentoring - such as how to structure a session - as well as core content on:

- The skills required for coaching and mentoring, including listening, questioning, observing body language, challenging and affirming

- The established processes for coaching and mentoring, such as GROW, relational coaching, reverse mentoring and solution-focused...