Concepts of emotion and emotional labour have largely been defined in European and American terms and according to Euro-American sensibilities with little attention given to the question of whether emotional work or emotional labour is different globally. In particular little has been written about the issue of what defines emotions and emotional labour in public work contexts and how it is configured in different cultural contexts. Gender, Emotions and Labour Markets considers how, and in what ways, emotional labour characterises formal and informal work environments in both Asia and the...
Concepts of emotion and emotional labour have largely been defined in European and American terms and according to Euro-American sensibilities with li...