"This new Amazon bestselling 4th edition will simply provide you with four things: Proven ways to make the contribution of the IT function as beneficial as possible to the business it serves; Proven ways to ensure that the IT function is fully recognized for the positive impact it has on business performance; Enough explicit examples to instill confidence that these approaches are doable in any IT organization; and, Advice on how to get started, even though you have no buy-in except your own. The collective application of these lessons has an important outcome: an IT function that is...