Issue Tracking System (ITS) is a web-based bug tracking system designed for issue item tracking and bug tracking. The ITS software application records and follow the progress of every problem or "issue" identified by a computer system user until such problem or issue is resolved. The ITS is used for reporting bug tracking, defect tracking, and issue tracking etc. A major component of the ITS is the database that records facts about known bugs. Such facts may include the time a bug was reported, its severity, the erroneous program behavior, details on how to reproduce the bug, the computer...