This book focuses on how local governments can best take advantage of performance measurement using best practices and employing new technologies. This book contains chapters from 40 thought leaders from over 17 countries, each with a unique global perspective. As local governments confront and embrace the new social media applications, the center of attention no longer focuses simply on the web portal - instead the spotlight has evolved to many new technology channels of innovation and away from the standard web portal.

Beyond e-Government & e-Democracy: A Global Perspective Practical examines the various approaches to the delivery of e-government services and the promotion of citizen-to-government collaboration at the local level Written by thought leaders and practitioners representing city and county governments, non-governmental organizations, and leading technology providers from across the globe, this book explores the drive for more citizen interaction and participation with government, while examining the policy issues, and trends in technology applications impacting e-government services. Beyond...

Ancient Rome and Athens were once considered by every indication, great cities European cities have endured a number of long wars that nearly destroyed them permanently. In the U.S., the City of San Francisco was nearly wiped out by the earthquake of 1906 and in 1871 the City of Chicago was nearly destroyed by fire. In nearly every case, these major cities were able to recover, rebuild, transform, making them stronger and more resilient. Today the so-called "smart cities" movement is based in part on the confluence of new technologies, economic growth, a re-evaluation of quality of life...