Clinicians, managers and researchers--as well as politicians and religious leaders--are worrying about a lack of compassion and humanity in the care of vulnerable people in society.

In this book Tim Dartington explores the dynamics of care. He argues that we know how to do it, but somehow we seem to keep getting it wrong. Poor care in hospitals and care homes is well documented, and yet it continues. Care for people in their own homes is seen as an ideal, but the reality can be cruel and isolating. Tim describes research over forty years in thinking why institutional and community...