Global management, technology and outsourcing company Accenture has achieved incredible results through the transformation of its IT function. It has doubled its revenues in ten years, significantly decreased its IT spending, despite an increase in workforce of nearly 300%, and its number of satisfied customers is growing and growing. Discover how it has achieved all this, and how you can realize similar benefits in your organization. Running IT like a Business, Second edition shows you how your IT function can provide much more than products and services and add real value to your business....